A shop that sells. An agent that maintains it.

We have been building shops since 2011, from the FC Thun fan shop to a watch brand. Today with AI, so a shop with everything included costs less than 3 years ago. And what comes up every week afterwards, prices, stock, promotions, the AI agent takes on when you write to it.

Discuss your shop

Which system

New shops we build ourselves, with AI support, or on Shopify when a standard shop is enough. Existing WooCommerce shops we keep looking after.

Our way

Your own shop with AI support

The shop runs on our own foundation, built and maintained with AI support. It can connect closely to your systems, configurator, courses, special prices, and needs no extensions that want an update every month.

  • MDM Watches, home page with 100 of 100 points, course booking, Zoho
  • Connection to ERP, till and newsletter as needed
  • The AI agent updates products and promotions on request
To the AI agent for your shop

When a standard shop is enough

Shopify

Set up quickly, hosted securely, payment and shipping built in. Fits when the range is manageable and the connection to inventory management goes through standard routes.

  • Milchstrasse Luzern, new cheese shop with online shop, 2026
  • No update effort, hosting included
  • The AI agent operates it through the connection

For the existing

WooCommerce

Many of our shops run on it, we keep maintaining and extending them. New shops we no longer build with it, because updates and plugins need too much care.

  • Galli Uhren Bijouterie, shop since 2011, with AI agent
  • Maintenance, updates and security in the package

Which way fits we decide with you in the first stage, once product range and connections are clear.

In 2019 a shop took 4 months. Today weeks.

What stayed the same costs the same. What AI has taken over costs less. So a shop today costs less than in 2019, but not nothing.

2019about 4 months
  1. Concept2 weeks
  2. Design3 weeks
  3. Build5 weeks
  4. Products4 weeks
  5. Payment, tests2 weeks
Todayusually 6 to 8 weeks
  1. Conversation1 day
  2. Prototype3 days
  3. Build3 to 4 weeks
  4. Products1 week
  5. Payment, tests1 week
with AIPeople

Same scale: one week is equally wide in both rows.

The conversation, the system decision, the design and the tests up to the order confirmation have stayed the same. AI makes the prototype, the code and the product texts faster, and we check them.

Why an agency, and why this one

A shop has more parts than a website: products, payment, shipping, connections. A project with 8 roles, and one person at 100 percent can cover 2 of them. We bring all 8, for the duration of the project, and afterwards as much as you need.

One full-time person2 of 8
With Cross-Link8 of 8

The 8 roles in a shop project

One full-time person covers 2 of 8Cross-Link covers all 8 of 8

  1. Advice and product rangeaudience, payment, shipping, which system
  2. Project managementone contact person, fixed price after stage 1
  3. Designthe 5 core pages, phone first
  4. DevelopmentShopify, WooCommerce or custom build
  5. Payment and shippingTWINT, card, invoice, tested up to the confirmation
  6. Connectionstill, inventory management, accounting, Google, Meta
  7. Product dataAI writes from your list, a person checks
  8. AI way of workingwith AI since 2022, prototype in days

Nobody leaves. 3 people at Cross-Link know your shop, including payment, shipping and connections.As much as you need. After go-live you pay for maintenance, not for a position. Your team writes prices and promotions to the AI agent.Independent, of us too. With Shopify the account belongs to you, with a custom build the code.

Built by AI or built with AI

More and more tools promise a shop in minutes. We work with AI every day, so we say openly where the difference lies.

Built by AI

Looks good at first glance. Behind it, what a shop needs in daily operation is usually missing.

  • Payment and shipping never tested up to the order confirmation
  • No connection to till, inventory and accounting
  • Structure for Google and the product catalogue is missing
  • The data belongs to the provider, no export
  • Nobody asked how your customers shop

Built with AI

Thinking and deciding stay with people. AI makes the prototype, product texts and checks faster.

  • Which system, which payment, which shipping, decided with you
  • Prototype of the 5 core pages in days
  • Product texts from your list, checked by people
  • Every path tested up to the order confirmation
  • After launch the AI agent maintains prices, stock and promotions

What that means for the price

AI shortens the build. 3 years ago the same would have cost three times as much. So the money goes less into manual work and more into product range, connections, checking and care.

Latest blog posts

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What an AI agent does in an online shop

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Shop systems 2026: what we recommend when

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