Your systems stay, CRM, ERP, accounting and email. We connect them in one dashboard, and your AI agents work in it. They answer emails, prepare quotes, plan posts and file receipts. It is set up step by step, together with our team.
The agent reads the email, looks in the repair log and puts the quote in front of you. All you say is yes.
Email from Ms Huber, service for her Omega. She was with us in 2022 for the same work. The quote for CHF 480 is ready, shall I send it?
Yes, and give her an appointment.
Sent. Drop-off on Thursday at 10 am is in the calendar, the confirmation went with it.
What is done afterwards
Example from a watch shop, with made-up data.
Your AI agent walks through every room of the business and works in the systems that are already there. Click a room. Examples with sample data.
Sits in CRM, ERP, repair log, Bexio, mail and calendar. Six people, each with their own permissions.
Customer since 2019, service paid in August. 3 weeks ago he asked for a strap and got no reply. It has been here since Friday.
Thursday 14:00 works for all three. The customer gets two proposals, after her reply I book it.
The customer wants SMS, not mail. Draft: «Your strap is here, pick-up from tomorrow 9 am.» Send?
Answering an enquiry today means going through several systems. The agent goes through them for you.
Writing a quote means opening email, repair log, accounting and calendar.
It goes through the systems and puts the result in front of you.
We do not build a new ERP. We connect what already runs, CRM, ERP, accounting and mail, and bring it together in one dashboard.
The agent works in the programs you already have, with its own login and its own name.
Behind it runs the strongest model for the task. When a better one comes, we switch, nothing changes for you.
You decide what it may do alone. Every change is in the history and can be undone.
Web and AI from one source. At these clients both are running.
RedLine GewürzeFoodKreator AGAI agent
Web
Recipe site on WordPress and online shop for spices and barbecue gear, plus Google Ads and Merchant Center in our care.
AI
An AI agent reads Google Ads, Analytics, the shop and Merchant Center and maintains a dashboard with year-on-year comparison. Next step: recipe names on the website.
Galli Uhren BijouterieZurich, BellevueAI agent since 2025
Web
Website and online shop with us since 2009, redesigned in 2011 and 2019, payment through Payrexx, connected to the inventory system.
AI
An AI agent with its own shop login adjusts products, images and prices and delivers reports. Connected are visitor statistics, Google Merchant Center and Google Ads.
We run Cross-Link every day with our own OS in the browser. What is inside, what a day with it looks like and how an OS for your company comes together.
Products, prices, promotions, Google Merchant Center and reports. What an AI agent does in an online shop every week, shown on 2 shops we look after.
Meet Bruno and learn how technical architecture, development standards and AI shape his work as CTO at Cross-Link.
Next step
We look at your processes with you and tell you where it pays off and where it does not. Then we set up the first process, step by step, and stay your contact.
